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Status Window

The RTW status window displays information such as the version numbers for RTW and its engines, RTSHARE, network status messages, status messages from the data distribution system (errors, warnings, etc), as well as other relevant status messages.

Status Window Example with the Webdata engine

Any invalid field or record names encountered by the service will also cause a message to be posted to the status window. If you are not receiving the expected real-time data in Microsoft® Excel, check the status window for relevant messages.

The top buttons of the window represent the components that have messages available. The RTW button represents the RTW server and is always displayed. When an engine is started or RTSHARE is used, a button for that component will be added to the toolbar. To view the messages for a component, click on its button.

For each component, there are tabs categorizing the different types of messages that the server or engine might send to the Status Window. For example, the tabs for the RTW component are: Information, Warnings, and Errors. Each engine and RTSHARE has its own message types. To switch between message types, click on the appropriate tab.

The Status Window will automatically switch to a component when either 1) initialization of the component has occurred or 2) an error occurred for that component.

If necessary, you can copy lines in any of the tabs to the clipboard. To select lines, either left-click on one or more lines in the tab, or right-click in the tab and choose Select All from the menu (alternatively, Ctrl+A will select all lines and Ctrl+D will unselect all lines). To copy the selected lines, type Ctrl+C or use the right-click menu and choose Copy. Once copied, the lines are ready to be pasted into your favorite editor or email program.

Show/Hide Status Window

You can show or hide the RTW and RTSHARE Status Window by selecting Vistasource → Info → Show/Hide Status Window.

By default, the status window first appears when a real-time RTW request is made. Real-time requests are made with the “rt” and “rtinsert” commands in the RTD function or in the RTW COM server.

The status window will automatically close when no engines are running. An engine will shutdown, if it is not handling any more real-time requests.
System Administrators:
The debug level and display rules for the RTW Status Window can be changed in the Status Window section of the Rtconfig Editor Generic Tab. See the engine-specific manual in the installation directory for detailed information about the different methods of editing the RTW configuration options.
See Also: